Showing posts with label consultation. Show all posts
Showing posts with label consultation. Show all posts

Thursday, November 15, 2007

We never talk anymore


Actually, it's not that we never talk anymore, it's that we never ever learned how to talk in the first place.

Like the old tale of the blind men stumbling into an elephant and arguing that it is "like a rope" or "like a tree" or "like a huge leaf", the whole planet is stumbling into new territory without a way to compare notes and rise above voting whether the elephant is "a tree" or not, based on a 51% cutoff of votes.

There is, indeed, a "unity" higher than the "diversity" of views, that is not reached by everyone giving in to the majority view.

The New York Times had an op-ed piece on global warming, with 120 or so comments. Nicholas Kristoff had a piece, Nov 13, 2007, "Avoiding Climate Change: Why Americans Prevaricate and Delay on Taking Action." I read all the comments carefully, then posted this reply:
I think Abraham Lincoln once said that if he had ten minutes to chop down a tree he'd spend the first five sharpening the axe.

For all our high-tech at assembling machine parts and getting them to work together, we are in the dark ages at assembling each other's views of knowledge and coming up with a Big Picture we can all trust.

Sequentially speaking our own views is fascinating, but underpowered, and isn't leading to an informed consensus that has transparency and improves with time. Instead we're still back at trying to find the 51% of the votes to suppress the other 49% of us.

Lots of people want to "educate" me, but fewer want to listen to what I'm trying to say in return.

I agree we need research, but before we research some scientific thing, let's get serious work at how to compare notes, get past hysteria, and figure out which way is actually up -- in general, not just about one issue like climate change.

Sure, it's important. So is poverty. So is pollution. So are governance and human values. So are all sorts of public health issues. So are tyranny and exploitation.

We need better ways to pool notes and educate each other that we can trust, that work in 6 months not 3 generations to bring everyone up to speed on what's going on and why, or what we don't know. Something with enough credibility and transparency that even skeptics are willing to come and participate.

That seems to me what's broken or missing here. Without it, it seems we'll just go on forever disagreeing and shouting and never coming up with solutions to anything that are sustainable.
Our process for getting together and combining views of the elephant is broken, or never existed, but, either way, we need to work on that before we simply go on trying to use a broken process to argue in ever shriller and louder voices that our own views and facts have some validity too.

The complex problems will not reduce themselves to "trees" or "leaves" because those are what we understand easily. We need to figure out how to understand "elephant", which means all of us are wrong, or more precisely, right-but-incomplete.

Maybe social networking technology or Wiki's can help. Like a huge space frame used to reassemble fragments of exploded aircraft parts, we need some way to put all these small parts into a huge 3-D space where they can be compared to other parts and let the larger picture emerge.

That's the kind of thing that scientific peer-review is supposed to do, but the issues these days involve huge social issues, feedback, and interdependencies of the type that Science, sadly, hasn't really gotten to yet. Many of these issues do not lend themselves to being measured by numbers (or, as I've discussed, by "scalars" or single numbers that are rankable.)

Electing people who consolidate 51% of the views and squash the other 49% in order to "make progress" doesn't look to me like a viable solution. It doesn't matter that everyone "agree" the elephant is a "tree", if it's wrong.

It's the unity ABOVE diversity we need, not stronger or more strident voices for trees or leaves or ropes. We need to figure out a civilized way to respect each other and consult with each other and learn surprising things from each other without having to "win" the discussion.

And, it's a multi-level world. There are needs at different scales, not just different places. It's not OK if public health tries to solve needs of individuals and neglects needs of corporations, shocking as that seems. It's not ok to solve needs of corporations at the expense of individuals or nations. It's not sufficient to solve people and corporations at the expense of the nation or the planet's biosphere. It's not an "OR" equation ... it's an "AND" equation.

And it's not OK to solve the problems of the wealthy at the expense of the poor, or the problems of the US at the expense of everyone else -- not for moral reasons, however valid, but because in the end the morality is trying to tell us that we only have one lifeboat here, and all our problems are tangled together. We have to fix all the holes in the lifeboat, not just those at our end, or it will still sink. Either the planet has a functioning biosphere or it doesn't, whatever it is that depends on or doesn't. At some point the damage we're doing matters, and it would be really good to know for sure where that point is, or was.

The complexity is more than you or I or any human can grapple with, as individuals. It is not more than we can deal with as the multi-level planetary sized organized thingie that we are. Large groups of people can deal with massive amounts of detail complexity, but what we're dying on here is the other kind of complexity, interactional complexity. It's not just "more of the same", more details than we can track ... it's a more complex shape and interaction called "elephant", not just more trees than we can count.

Swarming All Over


Large groups can synthesize emergent understanding of that kind of complexity, the same way termites, individually with barely a neuron to work with, can build nests with advanced air-conditioning features built in. But we need to realize that's the problem we're up against so we focus more social energy on it.

Wade

Friday, November 02, 2007

Decentralized sense-making in a cluttered world



If central planning isn't helpful for sense-making in a complex and cluttered world, what is?

The world of "image-processing" in computing has come up with some techniques that seem interesting models for action. I want to describe one that I've used in the past. You don't need any math for this. I tried to make it easy to follow.

The problem we had involved finding the edges of a brain tumor on a 3-dimensional Magnetic Resonance Imaging image. This is actually a set of "slices", stacked like a deck of cards, across a section of the brain.

Each slice looks something like this picture, which is a cross-section image I pulled off the web from the NIH Image database of public sample images. That's a vertical "slice" through someone's head, facing to the left. (Note - the person isn't actually sliced or injured - the computer just makes it look that way!)

Maybe if you think of baking an orange into a loaf of bread, and then running it through a bread slicer -- you get the image of a stack of slices, starting with all bread and no orange, then really small circles of orange, then slices with larger circles, then smaller again, and finally bread slices with no orange at all. Our job is to find the orange in the pictures of the slices of bread and reconstruct what it looks like in 3-D.

If there is or might be a tumor, it's important to find the edges as accurately as possible, based on these kinds of images. That's not as easy as you might think, because when you zoom to the high magnification, the images are actually pretty blurry and "noisy" and hard to read as to where, exactly, an "edge" is.

Here's some structure in a brain, probably not a tumor, for illustration. If you click on the image, you can zoom it up and see some sort of black dot with a white border fairly easily in the upper right, "Slice #19". But if you look at the previous slice, the next "card in the deck of cards",
"Slice #18", the edges of this are less distinct and this slice of the orange is smaller.


Similarly around slice 20, maybe we can still be fairly sure we "see" the edges of the white structure, but by slice 21 it's not clear what's that structure, and what's just normal tissue.

And, we're using the magic of human eyes. We want some way the computer can do a better job than people at finding the edges of a structure, once a trained radiologist points it out. (This was all done over a decade ago and I suspect they have way better tools today, by the way.)

Anyway, let me describe how the edges can be found. Look at it on one slice first. Imagine surrounding the tumor with a line of people attached by stretchable elastic cords or "slinkies" or springs. In this picture I just drew a red dot instead of person, but you get the idea. Pretend that's the view from above of many people with red hats connected to each other with adjustable bungee cords.

Then, you ask each person, when he gets to a place where he looks down and sees dark changing to light rapidly, that might be the edge of the tumor, so he should dig in his heels and try to stay there. But, at the same time, you start making the springs stronger, pulling people towards each other.

As you do that, initially with the springs fairly stretchy and loose, the circle starts being pulled smaller and smaller, like a drawstring tightening on a purse. When each person gets to what seems like it might be an edge, they try to drag their heels and stop moving, independently.

After this has gone on a while, you may end up with something like this:


You can see that most of the people have found the edge of the tumor and dug in their heels there. But people #1 and #2 found a bright edge that is probably just "noise". And the people numbered "3" have found something that it's hard to tell if that's tumor or noise.

How should they decide?

In this technique, if you just start tightening the springs, at some point the collective pulling force of the majority will break #1 and #2 loose from the feature they are snagged on, and they'll snap into place around the tumor.

Based on just this slice, the people labelled 3 may not move, because maybe that's actually an edge. (Tumors don't have to be round - they can be irregular.)

Well, how do the people at #3 decide? Here's the trick. While all this is going on on this slice,
the same thing is going on on all the other slices, and springs connect the dots / people across the slices. In other words, we actually have a sphere of dots / people, connected by springs, kind of like an over-inflated balloon, and we let it slowly deflate in three dimensions at once,
around the feature in all the slices.

In other words, there is not enough information in the vicinity of any one person to be able to sort out image from noise with certainty. But, most of them are nearly right. We just don't know which ones that is. So, within each slice (or region) the people consult with each other, while at the same time they are consulting across regions as well, with a mix of believing their own eyes, and enough humility to know, at some point, to let go and go with the crowd.

This seems like a very simple plan, and no computer is required. It turns out to be a very powerful technique ("algorithm") that does a remarkably good job at sorting out "noise" from "signal" in 3-dimensions, with only trivial programming required.

Each person / dot simply has to pay attention to what it sees ("independent investigation"), but balance that with consulting with neighboring people and at some point yielding to peer pressure and moving into line. If the balance of these two competing forces is right, the overall network turns our to be a very powerful analog computer that can solve a problem we have trouble even defining well.

No single person ever needs to "see" everything or see "the big picture" - he just needs to see his neighbors, compare notes, argue for his position, and, if it seems warranted, yield to the majority. If enough different dots do this, coming in from enough different directions at once ("diversity"), and remain independent and yet consulting ("unity in diversity") the algorithm works. The powerful solution "emerges" from each person's behavior.

In image processing this is called an "adaptive contour" technique. It is part of the larger class of techniques called "swarm computing" that is becoming increasingly popular as "the power of crowds" is increasingly being appreciated.

An area this could be used is in any sort of boundary measurement, or in aligning fragments of images to make a coherent overall picture. Examples of these, and my US Patent 5613013 in image alignment using effectively a swarm technique, are described on my web site here.

Wade

Saturday, October 27, 2007

How do we get anywhere?


Dances with Penguins - 2
Originally uploaded by Fotomom
Isn't there some tool that we could use so that our meetings always get us a little closer to where we want to go?

If we're going to get anywhere, we need to learn how to talk to each other. That's a conclusion I keep coming back to. With all these people, why can't we solve our own problems?

So, I come back to the side-point Professor Gary Olson made in class one day. He said that white-boards were proven to be very useful for making meetings get somewhere, but he hardly ever saw faculty or administrators use one when they met.

This is on top of arriving without a clear agenda, and working without minutes being taken of what was said.

Well, that's curious. Why is that? I mean, white-boards are really useful in removing ambiguity and bringing issues to the front where they can be seen by everyone. They help you leave the meeting with a common understanding of what was agreed to and a clear picture of what steps who is taking next.

So, I have to suppose that faculty and administrators prefer to keep issues hidden, prefer to avoid revealing conflict, and are happy to let everyone go off with their own misconceptions of what was decided and who is doing what next. And, I guess, it's OK in their minds that people who weren't at the meeting are now missing part of the picture and walking around misinformed.

So, let's start the "Five Whys" process and see if we can figure out what it would take to overcome this apparent social dysfunction.

So far we have:
  • We have major social problems that aren't being dealt with, locally, at a department or corporate level, regionally, statewide, and nationally, or being dealt with way too late to be effective
  • which is partly because: people don't get anywhere when they meet
  • which is partly because: they don't use obvious tools like agendas, white-boards, and minutes
  • which is partly because: those tools remove ambiguity which clarifies areas of conflict which is disruptive and unpleasant
  • which is partly because: people aren't good at dealing with conflict so they avoid it.
  • which is partly because: what?
I think part of the reason people have trouble dealing with conflict is that they don't think of it as "apparent conflict" and assume that it is "real conflict."

Because they think it's "real" conflict, they also think that the only way to survive is to "win", which means that everyone else must "lose", so they hardly want to be open and honest about their motivations. Most people also assume that everyone else is just like them, so they assume the same reasoning and motivations are behind what everyone else is doing as well.

We get some guidance from the superb book "Getting To Yes", which is about techniques that let the Soviet Union and the US negotiate during the cold war, when they hated and mistrusted each other.

The authors use the example of an orange that two kids are fighting over. Each wants the orange and "needs it" and "must have it."

On investigation of what they would do with it if they got it, one wanted to squeeze it and get the juice to drink, and the other needed the outside rind for some class project.

So, it turns out the "it" they were fighting over wasn't ever made clear enough to reveal that there were two "its" and one orange could satisfy both needs.

So, one problem the authors found is that people tend to jump to conclusions about what they think is the "only way" to do something that could "possibly" work. The conclusions are wrong, but are based on unstated or even unrealized assumptions or different life experience.

When the people can back off of their "positions" ( "I must have that orange!") and go back upstream a step to their "interests" ("I need orange juice!") new solutions suddenly appear to what was an "unsolvable problem."

If you keep on tracking back upwards one step after another, you end up coming back to basic needs, that people need to survive, to eat, to have clothing and shelter, etc. I think any negotiation has to start with the assumption that the goal in life is not the annihilation of the other party (which would be a position), but to figure out how to proceed so that the other party doesn't pose an on-going threat of annihilating me (an understandable and predictable interest.)

Many international conflicts are generated by the belief that the only way the other party will stop being a threat is if it is annihilated entirely, and that there are no other possible solutions to reducing the threat.

I'll look at other properties of rational ways to deal with conflict in other posts. Where I wanted to get in this one was to follow the chain of causality upstream far enough to see hope along one axis. So far, we've found that many of the reasons to avoid discussing conflict and actually resolving it are based in misunderstanding, unspoken assumptions, leaps of judgment about the "only way" something can happen, and perhaps hidden assumptions that the "only way" to reduce a threat to myself is to sabotage or eliminate someone else.

The humility required is being willing to accept that it is possible that somewhere you have leaped to some conclusion and leaped right past another solution you didn't see.

The belief required is being willing to accept that your own survival does not automatically require the elimination of someone else.

In other circles, maybe the realization is that your own wealth, empowerment, and happiness does not automatically demand dis-empowering everyone else. There may be other ways to survive and thrive and be legitimately happy and wealthy.

In fact, as I'll discuss in other posts, both health and wealth are bio-social constructs and if everyone else died, the wealth would be worth nothing and physiological and mental health would be impossible. And, just like our body doesn't have a "super-cell" that all the other cells bow down to and "obey", the planet doesn't need a "super-man" that all other men bow down to and obey. The whole concept of domination is fatally flawed, and has no biological or natural analog. Ecosystems can't make themselves subservient to one component, and the emergent power is so much larger than any component's individual power that subservience would make no sense. There is no "best" part of a mutually-dependent ecosystem.



(credits - photo Dances with Penguins, by Fotomom,
click on it to go to that site on Flickr., "dinner time" penguin photo by
Uploaded by c-basser on Flickr)

Friday, October 19, 2007

spiritual solutions

“While our founders intended a separation of church and state, they never intended a separation of God and state,” said the U. S Senate Chaplain recently. “There is a spiritual dimension to who we are and what we are about.”

See U.S. Senate Chaplain urges Spiritual Solutions to Social Problems
The Flathead Beacon (Montana)
Oct 19, 2007
... goals for the summit, which aimed to bring faith groups and nonprofit groups together to tackle social problems. The two-day summit consists of a series of speakers and brainstorming “breakout sessions” on issues ranging from drug addiction to natural disaster response to homelessness.

Baucus then introduced the morning’s keynote speaker, U.S. Senate Chaplain Barry Clayton Black. ...

While our founders intended a separation of church and state, they never intended a separation of God and state,” Black said. “There is a spiritual dimension to who we are and what we are about.”

Black warned that historically great civilizations, like the Babylonians and Romans, “did not so much explode as implode.” He listed pointed similarities between the fall of the Roman empire and present day America, including a decline in religion, an erosion of family bonds, an obsession with frivolous sports and a government that devotes excessive amounts of revenue to the military and armaments.
...
But Black’s overall message was one of optimism that the summit could, through a spiritual perspective, brainstorm solutions to issues facing Montana.

Interesting. Here's what the Baha'i Faith's Official US webpage has to say:

Baha'is believe:

  • ...
  • work performed in the spirit of service is a form of worship
  • ...

Baha'is practice:

  • daily prayer and communion with God
  • high moral principles, including trustworthiness, chastity and honesty
  • independent investigation of truth
  • a life dedicated to the service of humanity
  • fellowship with the followers of all religions
  • avoidance of excessive materialism, partisan politics, backbiting, alcohol, drugs and gambling

Social principles include:

  • equality of women and men
  • the harmony of science and religion as two complementary systems of knowledge that must work together to advance the well being and progress of humanity
  • the elimination of prejudice
  • the establishment of a world commonwealth of nations
  • recognition of the common origin and fundamental unity of purpose of all religions
  • spiritual solutions to economic problems and the removal of economic barriers and restrictions
  • the abolition of extremes of poverty and wealth
  • the adoption of a world auxiliary language, a world script, and a uniform and universal system of currency and weights and measures


Sunday, September 02, 2007

Ground causes accidents, claim pilots!


Newsflash - Pilots blame ground for accidents! A new federal study has revealed what was long suspected - the ground is responsible for most airline crashes. A working commission will release Guidelines in January for proposals to prohibit having ground in or near airports. "If it wasn't for the ground, we'd still be in the air!" commented First Officer Spock.

That last paragraph of invented news seems absurd, doesn't it?

But, every year, as my wife will confirm, around the time of the first snow, I will be bouncing off the walls at some newspaper headline stating "Ice causes accident" or "Ice causes 23 car pile-up on freeway, 8 dead."

To me, the claim "Ice caused the accident - I hit the brakes but couldn't stop in time!" is in the same category as pilots blaming the ground for accidents. Yes, there was ice present. No, the ice did not reach out, grab the 23 cars, and smash them into each other.

Actually, one of the first things they teach you in pilot training is that "Bad weather does not cause accidents. What causes accidents is the decision by the pilot to continue operations into conditions beyond their skill and ability to handle. "

The place to stop such accidents, then, is not at the point where the plane meets the ground, or the car smashes into a telephone pole -- but way back at the point where an incorrect decision was made to get on the road or in the air in the first place - given weather conditions.

The denial of blame and responsibility in the excuse "There was nothing I could do!" needs to be countered with - "Yes, there was, but it was earlier and further upstream. The outcome was sadly predictable."

I say all this leading up to another day's look at the Mortgage and Foreclosure crisis unfolding around us, particularly hard hitting in Michigan and Ohio.

I will grant that there were "predatory practices" at work in aggressively pushing very bad mortgages on people with zero chance of paying them and no idea what they were signing up for. That's bad in its own right, and should be outlawed.

Still, I and many others are struck by the attitude and mental model shown by some of the "victims." Talking to one homeowner who ran into trouble in the Cleveland Ohio area (Cuyahoga County), the New York Times today reported several comments, which I'll repeat here:

Can the Mortgage Crisis Swallow a Town?
by Nelson D. Schwartz
New York Times
September 2, 2007
Maple Heights, Ohio

TAMMI and Charles Eggleston never took out a risky mortgage, never borrowed more than they could afford and never missed a monthly payment on their neat, three-bedroom colonial in the Cleveland suburbs. But that hasn’t prevented them from getting caught in the undertow of the subprime mortgage mess now submerging this town.

Over the last 18 months, the Egglestons have watched one house after another on their street, Gardenview Drive, end up foreclosed and vacant...

It is a scene being repeated in cities and towns across America as loans that were made to borrowers with little or no credit history, many of whom could not even afford a down payment, fail in ever-growing numbers....

Indeed, what was once a problem confined mostly to economically struggling areas is quickly becoming a national phenomenon. ...At current rates so far this year, RealtyTrac expects foreclosure filings to hit two million in 2007, or roughly one per 62 American households — a rate approaching heights not seen since the Great Depression.

Analysts also say that the fallout from mortgages gone bad is spreading well beyond borrowers now in default. It has begun to engulf middle-class communities like Maple Heights, where nearly 10 percent of the houses — or 910 properties — have been seized by banks in the last two years...

“I don’t think we’ve hit bottom,” says Michael G. Ciaravino, the mayor of Maple Heights. “My fear is that foreclosure rates could go to double where they are today.”

IN terms of the subprime mortgage meltdown, Ohio has been among the hardest-hit states, according to the Mortgage Bankers Association....

For a mayor presiding over a town in crisis, Mr. Ciaravino doesn’t seem angry, but beneath an affable exterior is barely concealed frustration that the danger of subprime debt became a national issue only after Wall Street began to wake up to the threat this summer. “We’ve been warning of problems for years,” he says. “I’m just a small-town mayor. Where was the foresight?”

“There’s plenty of blame to go around,” warns Mr. Ciaravino...

It is also clear that the Sweets bear some responsibility for their predicament. “I do blame myself a little bit,” Mrs. Sweet acknowledges. “I feel dumb.” She explains that she was focused on the monthly payment when she borrowed from Countrywide, not the interest rate or taxes due. “Once we got the loan documents at the closing, I just came home and stuck them in a drawer.”

So, when her monthly payment requirement doubled, "There was nothing she could do." Hmmm.

Maybe, one thing she might have done was not put her foot into the bear-trap in the first place. There's little doubt that it was a trap, and it was mis-represented, and she was taken advantage of , and the bait looked very inviting, and the trap part wasn't obvious.

But, then again, that is how traps for the unwary are always designed, isn't it? Find some kind of attractive bait, cover up the steel jaws with dead leaves or something, and put it right in the path where people will come upon it frequently until they "give in" and decide to reach for the cheese in the mousetrap.

This was some kind of surprise, that there are financial traps for the unwary out there? Or that "Fools and their money are soon parted" ? From here, that looks about as unexpected as discovering that ice on a road is slippery.

Again, I'm not saying she wasn't taken advantage of. The same article has a few words from a banker, Marc A. Stefanski, the chief executive of Cleveland's Third Federal Savings and Loan, worth quoting:

“The model has shifted,” says Mr. Stefanski. “It became very lucrative. But it was totally irresponsible for the sake of greed.” Not that Mr. Stefanski didn’t notice the profits to be had. “Absolutely, we were tempted,” he acknowledges. “We arm-wrestled and talked, but we decided not to change the model. We felt it wasn’t the right thing to do.”

Mr. Stefanski is no social worker. He lives in an affluent suburb of Cleveland and earned nearly $2 million last year. But he does not hide his feelings about just what went wrong in places like Maple Heights. “The whole system was based on raping the public,” he says, matter-of-factly. “Not everyone should own a home — just those who can afford it.”

Third Federal has a branch in Maple Heights, Mr. Stefanski says, and in the past, “we owned Maple Heights.” But in recent years, he says, “The predators just jumped on it.”

But what I am saying is that Mrs. Sweet mentioned above was an adult, surrounded by millions of other adults, libraries, the Internet, places of worship, bars, supermarkets, or other places where this kind of thing could be discussed. Oh yes, then there are also schools and continuing education courses. And TV specials. And weblogs.

And, Mrs. Sweet is not alone. Quoting that article again,

At current rates so far this year, RealtyTrac expects foreclosure filings to hit two million in 2007, or roughly one per 62 American households — a rate approaching heights not seen since the Great Depression.

So, this is to me the most surprising and curious part of this whole situation. In this day and age, how can it be that two million households, probably more like 4 million people, could be so naive that they would make a $100,000 or more purchase, probably the largest amount they had ever dealt with in their entire lives, with so little caution or so little getting good advice?

And, this is not just on the poor end of the spectrum. There were also people buying million dollar homes that couldn't afford them by any rational scenario -- people that already owned $400,000 homes, lived in good neighborhoods with good schools and libraries, and probably had high-speed internet to their home and wireless connections to their four laptop computers.

So, while poverty can surely diminish available resources or make them more expensive, it's not an adequate explanation for this. We know predators are out there and greedy - that's nothing new to this century or this country.

But, why did all that social wisdom, and all those resources in the books and internet, have so little beneficial effect?

There is an obsession in education with math and science and problem solving, but it seems those don't help much without this lesson:

"When you are thinking about doing something new, first seek out the tribal elders and talk to them and get their advice."

In turn, when I consider why people don't do that, one thing that keeps coming up is the wide-spread social attitude that we are not responsible for the bad results of our own actions, or expected to have or use any foresight or planning or judgment.

In other words, "Ice causes accidents."

We need to dig deeper into how this total collapse of responsibility has worked its way into being so commonplace. I have a suspicion that the term "freedom" has been confused with "anarchy", and that what people think they can obtain is "freedom from consequences of their own choices and actions."

Rich people seem to think that their wealth, or their attorneys and doctors and pills can provide freedom from consequences. Poor people can blame bad schools, or poverty, or fate for being trained repeatedly that any sort of self-control is either impossible or pointless.

That concept of "freedom" is more like the freedom of a jellyfish or slug from the "constraints" of having bones that are not flexible.

The truth is that you are free to run a lot faster with bones than without them. And, without bones, you are free to be a free lunch to whatever predator comes by next.

We get to pick what kind of freedom we prefer.

Pick wisely.


also see my post from last December: Honey, We're losing the house.
Quotes from that:

[Consultation] is also an intervention point, a leverage point, a place were we can fix something. We could take some of those same people who figure out how to sell us cars and pills, and put them to work selling us on the simple idea that it's ok to ask for help, and it's ok to not know everything, and it's ok to need each other to get by.

I think that would be a better investment than many others we're currently doing trying to clean up the messes that avoidable bad decisions have created.

There are some initiatives underway. One example is the Baha'i faith's emphasis on the process of local "consultation" among regular people trying to figure out how to make hard decisions in an increasingly complex world. In my mind we need a lot more energy put into such initiatives by many more groups, more collaboration, more social networking.

In it's own way, that attention will produce an "emergent" solution to many problems that formal analysis and huge government programs would never address.

Put another way - on a personal, corporate, and national level, it's a really bad idea to toss overboard things like integrity, honesty, self-discipline, and respect for wise people (some of which may be old people or even dead people..) It's a bad idea to be so taken with "face" and "pride" that one can't consult with others on big decisions. That's a bad road to go down. The consequences will always come back to haunt you.

Oh, and one last thing. Today's Washington Post's article on the mortgage crisis has this advice.
And beware of mortgage rescue scams.

"The worst thing people can do is bury their heads in the sand," said Jean Constantine-Davis, a senior attorney for AARP Foundation Litigation, a legal advocacy group in the District. "The second-worst thing is dealing with people that are making promises that will make matters worse."

Yep, now the people who show up with a deal too good to be true to rescue those who fell for the first trap can be actually setting a second trap. Now is a time to be very very careful.

Related Post: Mental Fog causes 100 car pileup

(photo by crowbert )

Friday, June 15, 2007

Rising rates and the soon to be homeless

(This and other photos of homeless in Chicgago by crowbert )

The housing boom in the US appears to be over in a big way. Now they estimate that 1 to 2 million families will lose their homes this year to foreclosure, unable to pay the mortgage. It's a good time not to be prejudiced against the homeless.

Anywhere, here's a summary of the bad news, and then some reflection on what's going on here from a public health perspective.

The local reason is that their monthly payments will jump, and in some cases by a lot, meaning they will go from affordable to "not enough to buy food and pay the mortgage."

This is how today's New York Times put it today in
Rising Rates Squeeze Consumers and Companies
by Gretchen Morgenson and Vikas Bajaj

Now that party may be coming to an end....
The fallout is likely to be widespread, and felt most immediately by homeowners and people looking to buy a house.

Particularly hard hit will be consumers with weak credit — known as subprime borrowers — who are faced with mortgage rates that will soon reset to higher, in some cases double-digit, levels.
How many is that in real numbers?

Higher rates are already contributing to an increase in foreclosures. ...Foreclosures in May were up 90 percent from the period a year earlier... the total foreclosures of 176,137 in May were sobering. [ my note - that's a rate of over 2 million a year already]

For struggling homeowners, the rise in rates could not come at a worse time.
And even that number is low compared to what's coming, because many of those sub-prime loans had a 3 year grace period of low rates and the 3 years is just about up.

Last year, adjustable rate loans accounted for 25 percent of mortgage applications, up from 11 percent in 1998, Freddie Mac said. Demand for adjustable rate loans peaked in 2004 at 33 percent; many of those are at or near the reset point....Some $100 billion in subprime loans are scheduled to reset between now and October.

And we have this thought:
“I don’t think they are panicked,” he said. “But now they are wishing, ‘Why didn’t I take a fixed rate three years ago when I had the chance and rates were low.’ ”
Well, first we need to look at whether this problem is going to get worse before it gets better. Sadly, the answer is almost certainly yes.
The unusually low interest rates of the last three years have been an enormous boon to almost every corner of the American economy....The recent rate move came as something of a surprise to Wall Street. It is the result, traders say, of heavy selling by foreign investors...
The first thing I notice is that the article talks about "unusually low rates of the last few years" and then shows a graph of the last few years. Well, that's not very helpful. What are we talking about here? What's the "usual" rate? What's behind curtain number one, Johnny?

The media have done this consistently, and fed this short-term mentality. It took me quite some time to dig out what the long-term trend actually looks like, because almost every news story just had the last few months or years.

I did that for my piece "The Mortgage Trap Begins Closing" that I posted here December 11, 2006. and "Honey, we're losing the house" where I said
As, one analyst put it, people seem to have turned their houses upside down like piggy banks, shaken all the money out, and spent it already, and now there's nothing left to use to pay the new bills. To top that off, the monthly mortgage payment magical 3 year grace period has expired, and the minimum payment they're demanding just doubled. How can that be?
Then of course, as now, Wall Street analysts were baffled and surprised by this. I'm not sure why that is. Long term trends? Here's what the savings rate looks like, long-term, for individuals:

The last time the personal savings rate was negative was in 1933. (Source EBRI Databook, US Department of Commerce.)
US Trade Deficit (From BEA, quoted at invisibleheart. "Does the Trade Deficit Destroy American Jobs, Russell Roberts, George Mason University, Nov 2006.)















These aren't perfectly on the mark, and I get complaints from economist that I'm not using these correctly, but I think the overall point is the same regardless - whether we look at individuals or corporations or the USA as a whole, we've been living way beyond our means and "charging it" but the bills for the party are coming due now.

But let's do some "root cause" analysis and look beyond the surface here. So we have that many actors on every level have been spending like there's no tomorrow, writing checks against an empty bank account. And we have that foreigners, who have a lot of dollar-denominated IOU's, are starting to bail out and get rid of them, even at a loss, because they're getting worried that the dollar will be devalued another 30% or so, and they don't want the value of their IOU's to fall 30%, thank you, when there are other options and other places in the world to invest in.


And that entire process seems to be fueled and encouraged by the media, the banks, the credit card companies, television, all encouraging people to ramp up their debt and buy more stuff.

Aside: Back to the "yellow boxes" on the complicated flowchart I put up yesterday (see below) The "yellow boxes" are where "stories" or "narrative" have direct impact in the feedback control cycle that manages our lives, but that's sufficient to completely alter perceptions (lower right) and external reality and how others relate to us and act toward us (upper right).



-- this whole cycle is driven by a myth and mental story, a mental model, that makes such behavior "OK" or even "GOOD". First, there is the story that "things are cyclical and this is just a downturn and it will turn up again soon because it always does." (That story doesn't play too well in Flint, Michigan, where the GM plants closed and don't seem to be coming back.)

Then there is the story that a huge amount of debt is fine. Everyone's doing it. That always sounded a little too good to be true, but it was pleasant to the ears.

Then there was a popular misconception by probably millions of buyers that couldn't do basic math and slept through all that life-skills-math nonsense in high-school. If Johnny's adjustable rate mortgage is at 5% and he pays $500 a month, and the rate goes up a little, just 5 %, what will his new payment be? $505? or $1000. Most people were willing to buy the story that $505 was the right answer. Wrong.

Then there was that nagging suspicion that something else was too good to be true. How could these ads be right? Buy a $400,000 home for $500 a month? Better RUSH! SALE ends Tuesday!

OK, so, what's my point? A lot of people got "caught up" in this land-office business and thought they could get something for nothing, and that the rules normal mortals lived by didn't apply to them, and that tomorrow was a long long way away, so far away it didn't matter. Except that it IS tomorrow now, and we all live in our own wake of our own past decisions, and Sunday morning those Saturday night decisions aren't looking very good any more, and what a headache, and how did the couch end up in the front yard anyway?

With my annoying "Five Why's" (after Toyota's practice), again, I'll ask, "Why?" Why were people so gullible yet again? Why don't we get smarter as time passes? Why isn't the country a "learning organization?"

Well, some of the country is learning. The part that figured out it could rush in, sell a trillion dollars worth of junk mortgages, and rush out again before the door closed is learning. They just got a lot of positive reinforcement.

But the poor people, heavily minorities, didn't learn.

Why?

Why didn't they learn from history? Why didn't they learn from their own past? Why didn't they pay attention in school? Why didn't they ask around in church and see if everyone else thought this was a good deal or not?

Why are the poor, who most desperately are in need of making as few mistakes as possible, not organized to learn from experience so they don't have to repeat it?

Or is it the other way? Those who don't learn from experience end up being poor and exploited?
Well, some of both, most likely. It's a spiral that feeds itself.

There is a known remedy for gullibility, and that's "consultation". Have some sort of social system in which wiser people are identified and consulted with before rushing into some sort of precipitous action that you'll end up regretting that will, literally, cost you the farm.

This is not a difficult concept, and it costs zero dollars to bring to pass, but it is one that seems hard to carry through on.

Why is that? (I'll keep asking, and keep on going upstream towards the "distal" cultural issues that are generating all this downstream trauma.)

Well, the USA seems to have a culture that is revolted by the idea of working together, or learning from one's elders, or consulting before action, or otherwise limiting personal "freedom" by being burdened with lessons from the past. We bail on our parents, we discard our history books, and we want to be "free", even if it means "free to crash and burn and be exploited." "the past has nothing to teach us!! Everything today is NEW!!!" Oh, really?

Or do we really want that, or did that idea get into our yellow boxes and internal story some other way? Where exactly did this idea come from, and when did we vote on it and agree to it, anyway?

Rejecting every constraint doesn't make us free to run with the wind or sail the skies -- it makes us into jellyfish or slugs that have no bones, and are easy to eat for lunch because they have no shells either. Rejecting discipline and wisdom makes us exploiter-bait. Rejecting all that annoying math and school textbook learning makes us exploitable and gullible.

But, most of all, rejecting each other's consultation makes us end up broke, homeless, and dead.

So, why do we do that then? Don't get a guilty look and say "something inside me didn't work." This isn't a local, personal thing. It's a global, social, cultural thing that's broken here.

If the simple idea of pooling what brains and knowledge we have, and consulting with each other before taking action is such a hard thing, we need to stop, flag this point, and call a meeting to understand exactly WHY that is. Something is broken here that should be working. It can be fixed, but first we need to understand what it is and where it is.

And the something is at a higher level than people, and that's what makes this hard to see and hard to fix, unless you have tools to do "systems thinking." And, of course, you need to believe that there are levels higher than people that matter. I'm convinced of that.

Whatever cultural forces have conspired to cause us to reject education, understanding, discipline, and consultation need to be fought off and rejected, because that is not the way to freedom at all -- it's the way to the homeless shelter. No, they'll be full and overflowing. It's the way to dissolution and death. Social disconnection leads to death. Rejecting the past means rejecting the future, and also leads to death. Life is too complex to try to learn it all on your own dime, at your own expense.

So, we need to ask, if my current story, if our current internal story makes "consultation" seem wrong or impossible, what's a better story and where can I get one? Where can we get one? Can we all get in with one ticket if we come in the same car?

This conversation makes me think a little of a Peanut's cartoon strip, where Lucy walks by Linus, who is playing the piano (Is that Linus?) Anyway, he says "My fingers hurt." and she says "maybe your fingernails are on too tight" and walks away. He sits and looks at his hands in surprise and finally says "I didn't even know they were adjustable!"

Well, yes Linus, we all have internal stories. Some are helpful and some are harmful, but all of them can be changed. Some stories make it hard to do the right thing, and some stories make it easy to do the right thing - they affect that axis. Some stories motivate us and some stories suck the energy and life right out of us -- they affect that axis too. Some stories reach back all the way to our perceptions, and twist our perceptions around so we don't see things truly, but we see a distorted reality, a selective reality, that supports the story. It's as if the story was alive, and wanted to live, and didn't want to fade away, so it twists what we look at and what we see so that it adds up to something that supports that myth and story.

Suddenly, those who've been reading this for a few days may go, "Oh. Another S-loop."

Yes, another S-loop. Stories get into our head and live off our psychic energy and survive by twisting around our perceptions to support themselves, and sometimes even by twisting our actions around to support themselves, or by twisting our actions so as to cause other people to do things that support our self-concept and justify it.

The yellow boxes in my diagram can reach out and change the green boxes. Internal stories can change the lower right corner, and distort perceptions so that we only see things that support our myth.

We can never be free of stories -- they are part of how we operate. But we can change the story, we can reprogram the computer. If we can't have a palace, we can at least have an internal story that supports rational action and prevents us from harming ourselves or doing totally stupid things over and over again.

Such stories are far stronger, of course, if they are shared stories, supported not only by ourselves, but by our friends and family and neighbors.

Hmm. This is sounding a lot like the role religion plays. Or science. Those are each ways to put a story in place that can help stabilize us and make us figure out how to work together and consult and learn together what we can't learn separately.

That was one saying of of the American revolution, that if we didn't "hang together" we'd all "hang separately."

Some stories are way better than other stories. Pick a good one, since you'll have to live with it.

Or die from it.

The summer is gone,
The ground's turning cold,
The stores one by one they're a-foldin'.
My children will go
As soon as they grow.
Well, there ain't nothing here now to hold them.

North Country Blues (1963)
Bob Dylan