Instant Messaging now rivals email - Betanews

Study: IM Equaling Popularity of E-mail

By Ed Oswald, BetaNews

November 10, 2005, 11:16 AM

Instant messaging continues to grow as a medium for online communication, according to details of a study released by America Online on Thursday. Instant messaging is up 19 percent, and 38 percent of all users say they now send more IMs than e-mails.

The survey also found that one-third of users connect to instant messaging networks through their mobile phones. This is nearly twice the number recorded last year, when only 19 percent said they used such services, and over three times as high as in 2003, when the number stood at 10 percent...

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